Job Title: Chargeback Specialist
Location: Scottsdale, AZ
Onsite: 5 days/week
Duration: 02-Jun-2025 - 07-Nov-2025
Description :
Position Summary
● Retrieve, review, investigate, and complete the established process requirements to manage and prepare responses to incoming chargeback disputes from merchant sites.
● Create a Salesforce case based on the received chargeback dispute
● Research and respond to credit card disputes received from Credit Card companies as needed
● Liaise with internal and external stakeholders on chargeback and credit check matters.
Qualifications
● A minimum of 1 year of experience in a chargeback support role, or in collections or customer service support capacity, is required.
● Strong verbal and writing communication skills
● Strong knowledge of Google Workspace and Microsoft Office applications
● High School diploma or equivalent required.
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