Candidate must be flexible to work 4 hours during Saturday as scheduled on rotational basis
Summary:
The main role of a Client Scheduling Coordinator is to function as the point of contact between Client and the client throughout the home assessment scheduling process and support our Risk Consultants in meeting monthly/yearly production and timeliness goals. Our coordinators work diligently to build relationships to create strong partnerships with internal and external business partners to manage the home assessment scheduling process in an assigned territory. Acting as a subject matter expert on the geography of their assigned territory while working to ensure that appointments are scheduled logically and efficiently. During the scheduling process, they provide exemplary customer service.
Job Responsibilities:
• Acting as the point of contact between Client and the client throughout the home assessment scheduling process
• Making a high volume of outbound contacts (calls/emails) to secure appointments
• Maintain an appointment-setting process that accommodates the needs of both clients and business partners
• Follow through with all tasks in an effective and efficient manner by using company and department resources
• Consistently complete tasks with an increased focus on the details to improve the scheduling experience
• Proactively and clearly communicate needs and concerns
• Work to collaboratively respond to inquiries within 24 hours of receipt
• Provide trends, availability issues, and scheduling concerns in a timely manner to leadership monthly
• Communicate clearly and in a professional manner with all internal and external business partners. (emails, phone calls, MS Teams chat)
Skills:
• Effective, strong, and service focused communication skills, both verbal and written”
• Outlook-must be able to manage multiple calendars for scheduling of appointments EXCEL-Pivot tables, data entry
Experience/Education:
• GED/High School Education- Minimum of high school diploma or equivalent; college degree or currently pursuing is a plus
• 2-3 years Customer Service experience
...appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career. Overview: Appliance Install Driver Monday - Friday 6:30am - 3:00pm As a CSC Appliance Install Driver your days will be active, delivering and installing...
..., and environmental consciousness intersect. Role Description This is a full-time on-site role for a Video Documentation and Social Media Summer Intern located in New York, NY. The intern will be responsible for creating video documentation of various events and...
...of contact for our organization. Job Summary: We are seeking a highly organized and personable receptionist to manage our front desk operations. The ideal candidate will provide efficient and courteous service to our clients, visitors, and employees, while...
...are looking for a creative, self-driven and reliable Project Manager who will manage multiple projects for a successful serial entrepreneur. Projects vary in type, but are typically website or app-related. Duties include achieving the goals of each initiative on time...
You Will: Need OB and some Breast experience: M-F / 8:00 am - 4:30 pm ( Could be Long term temp to perm / Schedule could be a little flexible) Perform high quality ultrasound procedures in strict accordance with currently approved practices as outlined in department...